Brooklyn Academy of Music (BAM), an internationally recognized presenter of contemporary performing arts and cinema, seeks a full-time Marketing Operations Manager. This role reports directly to the Vice President of Marketing & Communications.
Essential Duties and Responsibilities
•Oversee daily fiscal, sales, and ticketing operations of the Marketing department, ensuring smooth communications and operations across BAM departments
•Manage and analyze departmental budgets and spending to enable well-informed spending and saving decisions
•Assist with special projects to forward Marketing Division’s goals and initiatives
•Produce reports on sales and attendance for internal and external needs
•Serve as Tessitura database expert within Marketing department
•Managing smooth communications and operations across BAM departments, including Programming, GM, Ticket Services, Box Office, and Production.
•Coordinate efficient ticket setup process for all events across Marketing, Ticketing, and General Management/Programming areas.
•Manage reports and projects related to spending, sales, and attendance, for mainstage, cinemas, and other programs, for internal reporting purposes, Board presentations, and government/grant reporting.
•Manage all discounts and promotions both internally and externally; serve as point of contact to all external discounting outlets to set up all promotions and follow up on reporting and payment.
•Communicate with Box Office, Ticket Services, Theater Management, Artist Services, General Management, Press, and Production to clearly, effectively and efficiently communicate all house changes. Vet all on sale dates with the necessary departments; maintain an accurate and up-to-date list for reference.
Required Education, Knowledge, Skills and Abilities
•Advanced knowledge of Microsoft Office, including Excel and PowerPoint
•Experience with Tessitura and T-stats a plus, comfortable with data and systems
•Knowledge of financial reporting software, Multiview a plus
•Bachelor’s Degree in Arts Administration, Finance or Accounting or equivalent work experience
•At least two years full time work experience required
•Experience creating, interpreting and analyzing Budgets, Purchase Orders, and Payroll data
•Ability to analyze financial and budgetary data
•Knowledge of basic accounting principles
•Excellent communication skills
•Ability to effectively communicate financial information to many different parties
•Ability to track and accomplish multiple projects simultaneously and in a timely manner
Success Factors and Behavioral Characteristics
•Able to communicate well with others
•Accuracy with numbers
•Quick to accomplish tasks
•Excellent attention to detail
•Ability to work under a deadline and under pressure
•Ability to multi-task
•Interest in performing and cinema arts
Salary: Commensurate with experience. Comprehensive benefits package, including pension.
Check us out on Twitter/Instagram: #BAMCareers
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